BSB30120 Certificate III in Business

Looking to develop a successful career, start with our Certificate III in Business.

Our nationally recognised course is designed to provide you with a range of practical skills and knowledge applicable across a range of industry sectors such as workplace health and safety, producing documents and presentations and working in a team environment.

Given the different industry sectors, this qualification covers you can specialise in one of the following areas:

  • Customer Engagement
  • Business Administration
  • Medical Administration
  • Records and Information Management



by 2022

Source:Job Outlook

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Entry Requirements

There are no entry requirements for this qualification. Individuals may undertake this qualification with little or no experience in the industry. It is preferred that the students have obtained a minimum of a year 10 level School Certificate or equivalent. Entry requirements may vary dependent on unit selection and delivery method. Call us today for more information.

Recommended Course Structure

To successfully complete this qualification, you require thirteen (13) units of competency. These 13 units are comprised of six (6) core unit which is compulsory and seven (7) elective units.

Core units

  • BSBCRT311 Apply critical thinking skills in a team environment
  • BSBPEF201 Support personal wellbeing in the workplace
  • BSBSUS211 Participate in sustainable work practices
  • BSBTWK301 Use inclusive work practices
  • BSBWHS311 Assist with maintaining workplace safety
  • BSBXCM301 Engage in workplace communication

Elective units

  • BSBDAT201 Collect and record data
  • BSBOPS306 Record stakeholder interactions
  • BSBESB302 Develop and present business proposals
  • BSBTEC201 Use business software applications
  • BSTEC202 Use digital technologies to communicate in a work environment
  • BSBPEF301 Organise personal work priorities
  • BSBPMG430 Undertake project work

Employment Opportunities

On successful completion of this Nationally Recognised Qualification, you will be competent in skills required to work as:

  • Medical Receptionist
  • Records Clerk
  • Administrative Assistant
  • Customer Service Representative
  • Medical Secretary

Qualification Pathways

This qualification will also offer a pathway into other courses including:






12 months




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Study with Confidence

  • Industry Experienced Trainers

  • Job Ready Skills Training

  • Dedicated Support and Guidance

  • Government Funding

  • Local Campuses

Student Testimonials

"I found everyone to be very patient and professional with me from the beginning until the end of the enrollment process. Thank you for everything!!! Excellent institution!!"


Certificate III in Process Manufacturing

“I feel so lucky to have found this college, the course is perfect to suit my lifestyle and what I want to achieve for my career. Very professional service, absolutely fantastic.”


Certificate III in Retail Services

I was very happy with the way the teacher walked through the course and made it easy to understand. The course was simple but effective and the homework was easy to do because it was exactly what was taught.

Ethan Ross

Certificate III in Supply Chain Operations

“They did amazing at teaching me what I needed to learn. They made everything easy to interpret and understand, encouraging me to be the best I can be with the knowledge they helped me learn.”

Paulo Campos

FBP30117 Certificate III in Food Processing

“The course content is amazing, really constructive towards employment. I found it knowledgeable, interesting and fun. The teaching staff are wonderful people who know their craft, and are responsive towards clients who need that little bit of extra support.”

Dianne West

Certificate IV in Business