SIR40316 Certificate IV in Retail Management

Entry to this qualification is open to individuals who:

• Have achieved a Certificate III in Retail, or
• Have relevant industry employment experience in a job role that has involved the application of skills and knowledge described in core units of competency from the Certificate III in Retail Operations

Entry requirements may vary dependent on unit selection and delivery method.

A total of eleven (11) units are required to complete this qualification; seven (7) core and four (4) elective units.

Core Units

• SIRRRTF002 Monitor retail store financials
• SIRXCEG004 Create a customer centric culture
• SIRXHRM002 Maintain employee relations
• SIRXMGT002 Lead a frontline team
• SIRXRSK002 Maintain store security
• SIRXSLS003 Achieve sales results
• SIRXWHS003 Maintain workplace safety*

* You must hold the prerequisite unit: SIRXWHS002 Contribute to workplace health and safety before commencing SIRXWHS003 Maintain workplace safety.

Elective Units

• BSBCUS401 Coordinate implementation of customer service strategies
• BSBMGT402 Implement operational plan
• SIRRMER001 Produce visual merchandise displays
• SIRXCEG003 Build customer relationships and loyalty

This course requires 120 hours of supervised work placement if not currently employed in one of the career opportunities listed. This work placement must be recorded in a work placement logbook. Your trainer will visit you in your workplace to assess the skills required in this qualification.

By completing the SIR40316 Certificate IV in Retail Management, you could gain employment as:

• Store Manager
• Department Manager
• Assistance Store Manager

After achieving this qualification, you may undertake:

• SIR50116 Diploma of Retail Leadership